Bryant Heating & Cooling

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253 Blue Sky Parkway
Lexington, KY 40509

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(859) 288-5228
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Reviews
( 247 )
( 17 )
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Best

I requested Bryant to perform their spring check and cleaning of my 12+ year old heat pump and the technician showed up on schedule (Friday) to check the unit out. He discovere...

Worst

to expensive and I wasn't confident with the person as he also was trying to sell a new unit work was not guaranteed for enough would not choice them again was told I would get a...

Quick furnace repair. 1/11/2017

Bryant's promises were kept and my furnace repair was evaluated and completed in one day. Jeremy C was very professional. Prompt, polite and friendly people with whom to work. more

Service Call 1/5/2017

Very friendly & professional more

Awesome!!! 1/5/2017

Brian S. came within 30 minutes of my call and quickly fixed my problem. He was knowledgeable and courteous and I am very pleased with my experience! Would highly recommend! more

James M Service Pro 12/29/2016

James was polite, timely and explained all of the work he was doing. We purchased a new unit and had an issue. He came out and corrected the issue. The team was helpful and lives up to the advertising it posts. Another great company we are proud to work with regarding our HVAC. James made us a new loyal customer! Fabulous experience for having to replace an HVAC unit. The team made it easy and stress free. Thank you James and team. more

Best service ever. 12/19/2016

Mr. Lee Piscatelli was here on a Sunday afternoon. Honest efficient and Professional. Excellent Service more

check on heating system 12/9/2016

Keith was very helpful. He answered all our questions completely. He did not make us feel as if we were wasting his time. We look forward to spring when Bryant will be checking our cooling system. more

heating and air 12/9/2016

I just wanted to say how pleased we were with the quality of service that we received with of finding out our old unit died and the process that followed on choosing and having a new unit installed. Bryants and their personal that help us were great. They were very efficient and had us up and running with a new unit all in the same day. They answered all our questions and told us if we needed anything just to call. We appreciate all that they did for us and are enjoying the warmth of the new unit!! more

Review 12/7/2016

James M serviced our furnace today. Called before arriving, polite, on time, cleaned up afterward, highly recommend more

very good service 12/5/2016

Keith was very good and got the job done. more

Not Happy with service 12/3/2016

I paid $179.00 fora "gold" service. I was told today's service would be no charge. My access to the heater is in the garage attire. The service techs need at least an 8 foot ladder to get up in the attic. I told this to the scheduling person(was Adamint about the 8 foot. Ladder). She told me no problem. When the tech arrived, he only had a 6 foot ladder. He got up on the ladder and stuck his head in the aces hole. Said he did not see any Water in the pan. In no way did he touch or actually looked at it. I wanted the tech to check it out.change filter whatever was needed. He did check out the a c unit, said it was good. Recommended the a c unit be leveled in the spring. I calledBryant Heating, explained what happened today. They are sending out another tech. All the other techs have gotten up in the attic with no trouble using a 6 foot ladder. So hope all goes well a on the next visit. Bryant Heating is willing to send out another tech,so I am pleased. more

The hype is real! 12/3/2016

Zach from Bryant's Heating & Cooling just left from helping us with our outdoor unit. He was extremely professional. I had a lot of questions and he was eager to answer them. They are a FIVE STAR company guys. The hype is real! more

Honest professional company 12/1/2016

Bryant Heating and Cooling of Lexington repaired my heater. The company's office help did an excellent job in determining my needs and in assigning a technician, who arrived within a couple hours. Brian S. was very professional, courteous, and willing to clearly explain the problem and possible solutions. He immediately ordered the part needed and returned, as soon as it was available, to install it. The company is very fair with their prices and are below competitors, yet they offer better service. I will definitely call them for any future problems. more

Best HVAC Company & Best Employees, Too! 11/21/2016

I called around 10:00 this morning and received a window TODAY! Greg called when he was on his way and arrived in the first half hour of the window! He listened patiently to my long winded version of what was happening with my heat. Then, he got right to work and resolved the issue in no time. I would recommend Greg with Bryant to anyone! It is a wonderful company with wonderful, professional, respectful employees. more

heating unit furnace 11/21/2016

to expensive and I wasn't confident with the person as he also was trying to sell a new unit work was not guaranteed for enough would not choice them again was told I would get a $50 gift card if I answered this survey thanks more

Replacement of furnace 11/21/2016

Raymond I and Nick were the two guys who came to install the new furnace. They were great. I gather that Nick was learning, and he seemed very interested and eager to do the job. I was very pleased with these two guys and would highly recommend them. more

Bryant Heating and Cooling 11/20/2016

Keith was very polite and courteous. He gave me good info concerning the blower on my unit and should ultimately save me money to have it replaced before the warranty expires more

Good experience! 11/19/2016

I had the fall clean & check. Jeremy C. was the service pro He was on time, courteous, and knowledgeable. Everything looked good & I will have them back in the spring. more

FANTASTIC SERVICE 11/18/2016

Greg E. was a wonderful technician! I would HIGHLY recommend Bryant for all of your service needs! Thank you again for all of your help and support. more

Satisfied 11/18/2016

Very prompt. Keith had my heat working in no time. I would highly recommend Keith and Bryant to everyone. more

Good service 11/18/2016

We have Bryant come out every spring and fall for service on furnace and AC. Every one that has come out has been very good. My father who is elderly and unable to change the filter, the tech will always do this for him. more
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Additional information
  • Neighborhoods: Meadows/Loudon
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