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Bill Jacobs BMW

4.1
14 reviews
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id: 31300440
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2495 Aurora Avenue
Naperville, IL 60540

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(630) 934-7063
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BMW Dealer

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Reviews
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( 1 )

Best

Keep up the prompt and warm welcome. I have noticed and do appreciate the car washes buy every time I get the car back the black rubber floor mate is dirty from dirty shoes. Not a...

Worst

I would not recommend anyone to do business with this location when not only a front line employee is being deceptive, the General Sales Manager was as equally deceptive and unpro...

deceptive and unprofessional 7/25/2011

I would not recommend anyone to do business with this location when not only a front line employee is being deceptive, the General Sales Manager was as equally deceptive and unprofessional. more
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Brad is a solid ambassador for the dealership. 5/9/2011

Keep up the prompt and warm welcome. I have noticed and do appreciate the car washes buy every time I get the car back the black rubber floor mate is dirty from dirty shoes. Not a big deal just a nit. more
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Loved the services! 5/4/2011

I really liked the Mini service clinic. It was wonderful to be able to talk to the technician directly and see what he is seeing on my car. Please have them in the future. We were going to get a loaner but one of our cars (of two) that we brought in was done faster than we thought it would so we opted not to get it. I always have a great experience at Bill Jacobs BMW and Mini! more
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Plain and simple 4/11/2011

I think James was surprised by how easy the buying process was and that he really did not have to work hard to make the sale. We did a lot of research ahead of time and looked on your online inventory. Picked out the potentials and lo and behold we have the MINI that we wanted. Thank you very much for this buying experience. more
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Service was ok 3/29/2011

Paid a lot of money to fix a problem on a 6 year old car (@ only 43,200 miles - I thought BMW's were supposedly ""made to last"") and the car still didn't pass emissions! I'm blaming the car, NOT the technician(s). more
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Professional atmosphere! 3/18/2011

Kerry Cunningham was not over bearing, provided a very professional atmosphere and answered all questions. Finance tried to pressurize me, while signing paperwork, to accept a tire warranty that had to be signed immediately. There was no time to consider options. more
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Awesome! 3/11/2011

Love our new MINI! We enjoyed working with Leo Martinez and would definitely recommend him to anyone looking for a mini! more
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Loved this place! 2/18/2011

I am impressed with this auto dealer and they way the do business. I am happy with everyone there and love the way they can all be professional yet friendly while conducting a business that can be stressful and nerve-wrecking. They make that process go a lot smoother and less painful than necessary and for that I thank Bill Jacobs BMW and their great staff! more
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Owner Message

  • Bill Jacobs BMW knows what you want when you are purchasing your Ultimate Driving Machine or having maintenance performed. We strive for the Ultimate Dealership Experience, including excellent customer service during the buying process as well as a when your BMW is being serviced. Our 80,000 sq. ft. state of the art facility is second to none in the nation and represents our Ultimate goal – providing our customers with the Ultimate piece-of-mind. We also have one of the largest new and pre-owned BMW car inventories in the Illinois, which will allow you to find that perfect vehicle.

Additional information
  • Hours: monday: 09:00-20:00, tuesday: 09:00-20:00, wednesday: 09:00-20:00, thursday: 09:00-20:00, friday: 09:00-20:00, saturday: 09:00-18:00
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