I went in this past Saturday evening around 10 PM to meet two people who had travelled here from Georgia and specifically wanted to go to Beth's, as they had been there years ago on another visit. They did not know I was coming so were seated and had just gotten their food when I arrived. They were seated at a booth for four (as that is basically all Beth's has). I asked the ""waitress"" for a menu and she refused, saying there was a ""no joiner"" policy on the weekend. I thought she was kidding as I have (nor has anyone I've spoken to since) ever heard of something so nonsensical! She went about her duties completely ignoring me, except for the occasional sneer and nasty look in my direction. The guy in the booth next to me said he had been refused service because he was in the restroom when she came and took the other members of his table's order - so three of them were served and he was not (although they did give him a milkshake, somehow.) I asked another waitress what the deal was and she reiterated this ""no joiner policy."" I asked to speak to the manager because I said I wasn't joining their ticket, just ordering something on my own and sitting at their table. This ""manager"" came to the table, snarled nastily, ""that's the policy, deal with it"" and walked off. The first ""waitress"" came back (clearly trying to smooth the situation so she wouldn't lose her tip) and tried to explain this ""no joiner"" thing was there so that the tables could be turned over sooner - I asked her about the two people that were sitting behind us playing cards holding up a table for four. She said they came in as two people...again, this made no sense! I asked, ""so you're just refusing to serve me, right?"" and she snarkily said, ""with an attitude like that, yes."" So I, a paying customer, was not allowed to order...still not sure how the guy next to me was ""allowed"" to have a milkshake when I couldn't even get a cup of coffee!! Upon leaving I asked this ""manager,"" who was running the register, to explain how a paying customer could not even get a cup of coffee when there were empty booths in the restaurant and no one waiting to be sat in them. He nastily said, ""That's the policy. If you don't like it, don't come back!"" I said he was behaving like a d**k, so he called me a ""f*g"" and told me to leave. Not only did this homophobic manager belittle me in front of family, he was an absolute unprofessional! Beth's has never been known to be more upscale than it is and has always been happily accepted as such, but when a paying customer innocently comes in, is refused service because of some arbitrary policy and is then called a f*g by the manager, there is something very VERY wrong!!
Cons: Bad management!!
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