My experience here was awful. When you come in they ask your child to pick out a video to watch. Just as the dvd gets going the stylist asks my child to look at the ground and keep her head down, and this goes on for about 10 minutes. Naturally my child was frustrated about not being able to watch the video. The stylist was in a hurry, lacking in patience, and clearly annoyed. Children pick up easily on these things and it made my child uncomfortable. She also attempted to move my child's neck to the side with out sufficient warning and hurt my child's neck. I can only speak for the stylist we had to deal with, and I can't remember her name, but I'll never go back there. We went to Scream in Ballard and my daughter had a lovely experience because the stylist was patient and kind to my child-no dvd or special animal shaped chair needed. And Scream is less expensive! Ask for Judy. I've also had positive experiences at Lil Klippers in the Wallingford center.
Cons: Unfriendly staff, parking is difficult, over priced
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