I consulted with 4 different HVAC companies but was better guided through the process and choices of AC units and coils for my home in Troy, MI, by Vincent L. from Andy's Statewide (ARS). Pricing was competitive and they accommodated a request and my timing: RA1642 and RA1630 units. Used Bryant coils though (brand of running furnace) to avoid much duct work. Not that I know the difference, but this might give a SEER rating anywhere within the EnergyGuide rating of 14 to 16 SEE for these units.
Andy O. and Joey L. were the installers. Cordial and respectful. They worked through the day to have the large units placed over proper bases answering my many questions and replacing existent connections with new lines. At the end, everything was cleaned and running smooth.
I demoted one star not because of anyone's fault, but because the paper work (warranty registration, DTE and Rheem rebates) being managed exclusively online takes long to be processed or confirmed. It is a personal preference to be able to self manage it. A suggestion is for ARS to follow up after installation with these updates.
A positive is the possibility of financing it through Home Depot (24mo) as ARS represents many stores in Metro-Detroit.
I am satisfied with the sales and installation. For the 10yr warranty I hope not to have issues and leave this review with a good remark.
Thank you!!!
RPinto
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