Andres Auto Repair Service

1. Lies more

I trust Luis to take care of me and my car. This shop has calmed my concerns about our car and it is now at 230K miles and is still humming along.\r \r What I like the most is that they stand behind their work. If anything is not done to my satisfaction, they have always worked diligently to make sure my concerns are taken care of. \r \r Highly recommended. more

I have a 2003 Jaguar XJR. It's well out of warranty and spent most of 2010 bleeding money. I kept taking it back to the dealer who kept charging me outrageous dealer prices to fix it. Finally, I got so tired of paying these costs that I started doing research on parts, hours of labor per fix, etc before bringing my car in for repair. more

Quality, Honest, Personable. I own a 2001 Audi 2.8 A4 Quattro. A very nice vehicle in my opinion and I absolutely love it. I take great care of my vehicles and try to keep them in tip-top shape, so choosing a repair shop other than the dealership was hard for me to do. I didn't have time to shop around and because of the condition our economy is in right now I really didn't have the money to take it to a dealership. After researching shops online I came across Andres Auto Service. Based off the reviews of the shop, I thought I would take a chance and try them out. When I got there with my vehicle in-tow I noticed something. From the outside, the building looked old and run-down, almost as if the business was closed. I have to admit I was thinking I made a bad decision and almost went to a different shop. Soon after we pulled up, a young man came from a vehicle parked on the side of the street. It turns out it was the shop owners son and the shop was closed, but he pointed me to his father, Luis, and took my car in. After entering his shop I was kind of impressed. There were different kinds of vehicles from Mercedes, VW's to Audi's up on hydraulic jacks and nice equipment inside. I was starting to feel a little more relieved. I explained to Luis that I was having a power loss issue and told him that I noticed a fan that was staying on in the front right after turning my vehicle off. Worst case scenario I would need a new computer board. It turns out they only needed to reprogram the computer board and clean up some corroded wires, they also fixed my turn signals. Total cost of repair $655.48. Much less than what I would have expected to pay for at a dealership. more

I took my car there relaying on the reviews. I have a Audi that just came out of extended warranty. The problem was a check engine light on the dash and I had to pass the emission test. The owner told me it is a oxygen sensor and it will cost me about $300. OK , I agreed to do the job and picked up my car two days later. On my way home the light came on again, I didn't have to drive it for more than an hour! I took the car back to see if maybe they disconnect something. They looked at the car, cleared the codes and let me go telling me that sometimes you just have to drive the car for a while. What a joke! On my way home the light came on again! I was so mad that I pulled to the first auto shop I saw. The mechanic checked the car and told me that they changed the wrong sensor! I had to pass the test so I just told the guy to change the right one but make sure it will fix the car! They said that they are sure and if the car is not fixed I will not have to pay. What a relief! They changed the sensor and the light stayed off for a month now so I guess it is fixed. more

Andres is very talented. There was a problem in the carburetor. He fixed it very quickly and quoted reasonable rates. \r \r Good work. more

When I first moved to Chicago, I was looking for the best mechanics that could repair the various problems I was having with my VW Jetta. I turned to Eliot's first as he had great reviews on the internet, boy were those people wrong! He was rude, dishonest and tried overcharging me ($500 dollars for a mass airflow replacement?! Insane) just because I am a female that doesn't make me a dope to being taken advantage of. I left there discouraged that all mechanics in the city would be dishonest jerks. When I found Andres Auto Repair, I was skeptic. At the appearance it doesn't seem like much, but the manager Luis is so helpful and friendly. Him and his mechanics were able to identify the main issue my car was having, they fixed the mass airflow and saved me about 400 dollars, as well as welding my catalytic converter which saved me a good 1200 dollars. I haven't had any issues with my car since, and the welded part is still in tact. Pros: honest cheap service for VW, fast and great communication Cons: none more

I took my car to Andres Auto for a second opinion after I had a bad experience with the dealer which told me the headgasket needed to be replaced due to an oil leak. Well it turned out that the oil leak was coming from a oil filter adapter Not The Head Gasket. Also the prices were much lower than Perillo. Pros: better service than Perillo Cons: lack of parking space more

took my car in for inspection/brake work. They said to replace all 4 brakes,pads,rotors, repack bearings,etc. OK. they made my car worse. instead of replacing as the bill indicates they ground down my rotors and warped them worse. after 5 mins of driving, all 4 wheels were burning hot; you could see the new grooves cut in rotors. They said that i need new tires and an alignment. the car is in worse shape than before i took it in and i am poorer. Cons: shiffty more

We took our car to another shop, they said there was nothing wrong (despite the fact that the engine would die when it idled). We took it to Andres Auto Repair. Luis took a look at it and was able to fix the problem quickly without any hassle. I'd strongly recommend this place to anyone. more

I took my car into Andres and worked with Luis! He was great. He was very helpful and was able to diagnois my problem very easily. The shop fixed my car super fast and it has been running great ever since. They were also more than reasonable in terms of price. I would take my car there again in a second! Great local spot! I would recommend them to everyone! Pros: Fair Prices, Fast Service, Great Customer Service Cons: None :) more

My car needed maintenance and I am rather new to Chicago, so I didn't know where to go. Through City Search, I found Andres Auto. Luis was the person I dealt with on the phone and he was always polite, professional and accommodating. Pros: Nice people to deal with, work done well, cheaper than the other estimate I got elsewhere. Cons: None! more

I was at this shop for a no heat problem and was quoted $800 for a heater core. Didn't have the money at the time so I picked up the car and was driving it like this for the time being. In the meantime car started to overheating so I checked the antifreeze, it was low. Well I got some from local parts store and filled up the radiator and reservoir bottle and guess what the heat came back. I had a loose hose clamp that's all. I spent $11 for antifreeze and tighten a clamp, better than $800 for a heater core! more

At George's Carstar (63 yrs.) we sought out Andres Auto Repair Service. In the search for a mechanical shop we knew that the trust factor was at the top of our list when it came to sending our clients for repairs. We also knew how we needed a shop with trained technicians that would treat our clients with respect and communicate in words that were understandable. We expected top tier service as our clients vehicles would be done quicker than the competition. Online appointments simplified the scheduling process and a clean office was a must. This is what we found when we allowed Luis of Andres Auto Repair Service to serve us with our mechanical needs! Pros: work completed on time Cons: no coffe shops or restaurants near by more

Being a woman, it's hard to find a mechanic that will give you the respect you deserve and explain things to you without treating you like you're an idiot just because you don't know about cars. I always receive this respect and great service from Andres' which is why I've been their loyal customer for the past 10 years. Thank you Luis for fixing the air conditioning on my van last week, I'm now ready for Summer!! Pros: will lend you a car if necessary while they fix yours more

On Monday May 19, 2008, I was searching for a garage to fix my caltalytic converter and I happened to discover Andres Auto repair online. First, I was not sure if I should take my car to this garage I do not know anything about. After calling ten different garages and evaluate their csutomer service abilities, I decided to go to Andres auto repair despite the distance because of the courteousy exhibited by the manager of the garage Luis Avila on the phone. I was amazed by the great service I received from Andres AUTO REPAIR and will strongly recommend this garage to all my friends and classmates at Chicago State University. more

We were in Chicago for a family vacation when the radiator overheated on my Jeep on a friday night around 5pm. We called Andre's and explained our situation and he said he would look at first thing Saturday morning. At 1pm, I still had not heard from the shop, so I called them. I was put on hold for 10 minutes and then told that both upper and lower hoses along with the radiator needed to be replaced, along with a "switch" and the fan. This would cost me $1500 and it might be fixed on monday. We opted to have a family member come with a U-haul trailer and we trailered it back home. At home, our local radiator repair shop fixed the fan in five minutes. I did need a new radiator, but the bill came to $565.23, much better than the $1500 that Andre's quoted me. I have to wonder if I was being taken advantage of seeing as Andre's knew we were from out of town. more

I was in great need of quick car repair , being that my knowledge of cars is slim I went to Andres Auto Service. The service there was outstanding the mechanics broke everything down for me so that I could understand what the problem was and how they were going to fix it! The costs were reasonable for the work that was being done. As soon as i came in they treated me with the upmost repect and attention. That kind of service will keep me coming back to Andres Auto Service. more

I've always been apprehensive when it comes to taking my car in for repairs. I've had a lot of bad experiences and always get nervous. I'm a smart girl and don't need anyone to talk to me as though I'm a monkey. When I took it to Andres I was ready for the worst and ready to argue. But I was wrong. The shop owner was very nice and helped me understand what was wrong with my car. He didn't do any repairs without my approval first and there were no surprise charges at the end. Yes, I would definitely recommend him to my friends and family.And as a matter of fact, I already have. more

This review is comming from some one who grew up in a gas station through the 60's & 70's. Dad believed in child labor. It was great to find a service center that reflected the values dad ran his business by. Never cheat the customer, great service brings them back, make sure the customer is informed of future needs. I would recomend Andre's to my best freinds. I have been a customer for 7 years. Pros: Tells it like it is. more