This was my first time at this salon. I went at the recommendation of numerous friends who all raved about it. I had a 25% off coupon. At first, things were going well - I really liked Curtis. The salon was very busy and after a while I started to feel really rushed and put on the back burner. I originally went just for highlights, because I am trying to grow out a bad cut from before. I was convinced to get some correction done to my cut. Well, it looks exactly the same. I think I paid $60 to have 4 hairs cut because the salon was too busy for anyone to finish my cut after I was blowdried. I guess I didn't really care up until that point but then I went to pay and the owner Amad snapped at me and claimed I couldn't use the coupon because I was there on a referal. This is not true, I never spoke to Amad at any point during my visit. He then huffed and walked away, leaving me standing there with my credit card for 10 minutes. I finally sat down and just waited until someone came up to the front. My stylist came to ring me up, charged me some amount that I have no idea how he came up with and walked away. My roommate was also there getting her hair done. She got highlights, lowlights, a gloss and a FULL hair cut and was only charged $1 more than me. Obviously I was upset since I didn't want to pay $168 for half a hair cut and highlights. The look on my face must have been obvious because Amad came over and apologized and refunded $25 of my money but I still felt upset. I had high expectations of the salon since my friends all go there. The plus is that I really do love what Curtis did for my color. Later that night, Amad also called my roommate to tell her that he wanted to apologize to me and that I could come back for free in the future to make up for my experience. I'm not sure if I will take him up on that. I would recommend Curtis' talent but I wouldn't recommend the salon itself. I know that Amad apologized, but I still have a sour taste in my mouth.
Pros: excellent color
Cons: overly busy, bad attitude
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