If they are not trying to sell you something while you are TRYING to enjoy your hair getting done, they are over-charging you to dry your hair? It cost $50 dollars to DRY your hair AFTER you have already paid $120 for partial hi-lights and $90 for single color and $10 for some color sealer and $30 for some conditioner that you had no idea cost anything when they washed your hair. I mean, after shampoo does come conditioner..right? And shouldn't they dry your hair to make sure they colored it right? Why should I have to pay for them to check their work? And forget it if they had to use a toner. You get to pay $70 dollars if you want your haircut. Add it up?All this and you get to wait for four hours to get it all done....and then they try to sell you stuff again! Fell for this for over a year and learned that there are not only better stylists out there but kinder and more reasonably priced ones, who haven't forgotten that Customer Service is an art and valuable, and it?s about fairness in pricing (you are not remodeling my kitchen, just doing my hair) kindness and hair styling...I rather would not feel like I just ended up on a used car lot and pressured to pay for things I don?t want.
I believe that this will be the downfall of this salon. Talent can only go so far when you are asking your clients to pay for your personal gain. I, personally, like to donate to more lasting and meaningful charities.
Good luck, and keep looking. I don't mind spending money; I just don't like feeling like I am getting taken advantage of..every single time I go in. I fell for it but you don't have to.
UPDATE: I just read Debbie's response to my review, and she does not speak the truth. Your ""a la carte menu,"" as you call it, is in small print at the register on a lamenated card. You see it only when you check out. It was never offered to me at any other time, AND you NEVER told me how much my hair was going to be before you did it. In fact, you avoid the topic. And my hair has always been in amazing shape; you said so yourself. I would end up surprised every time that my bill was over $400.00 for cut and color. You also slipped a $30.00 treatment in here and a $10.00 conditioner there without ever asking me. I would have said ""no"" by the way. Bottom line, you are fraudulent and deceitful. Bottom line...you can cut hair well but you CAN'T COLOR...you never could. If you want BRASSY highlights, go to Debbie. If you want to be completely overcharged...go to Debbie. If you want to listen to GOSSIP about her other clients go to Debbie; you know she is talking about you too. She has grown egotistical and dishonest since her years working as a waitress on cruise ship, and she is ONLY A HAIRDRESSER after all. I would rather take my executive, ivy league hair to a more humble and well deserving servant. Sorry Debbie, you just aren't classy, and your lack of formal education shows in your defensive responses to the other reviewers. Be accountable to your customers and their complaints! Keep pretending to be something you're not, while those of us who can tell the real thing from a fake will pamper ourselves in finer establishments. ""Take Care.""
Pros: Can do hair well, but so can many others
Cons: Poor customer service and Costs are way too pricey
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