ALLIED SIDING AND WINDOWS

I have a dispute with the company and they refuse to stand behind their hardy trim installation work. I got a call from the President I believe he said his name was Darryn Finn and he said in the course of avoiding any responsibility for shoddy installation of the hardy trim that the company was going into receivership. Ah, the lights began to come on. No wonder they hadn't responded to my complaint report for 37 days. I sent in a second complaint after hearing nothing and said I would seek alternative paths open to me to resolve the problem. Then I get a call from the company president. Let's us just say it didn't go well when he tried to fob off the problem on the Leaf Guard Gutter installation. I have photos of the damage and as i said, no one from the company came out to evaluate the situation before categorically denying it was their problem. The call ended with him threatening legal action against me if I posted any negative reviews about his company. Needless to say that a company in receivership must be failing in some regard and I'd guess it is customer satisfaction. I am a 66 year old retiree on a fixed income but I know when I'm being bullied. I wanted nothing more than to have the damage repaired and the materials replaced. What I got was a screaming tirade from the company president about his attorneys and the threat of lawsuits. more

Windows were installed, and all appeared to be well. There was a broken window the installing crew had broken, wrote this on the paperwork and the crew agreed to come back once the replacement was in. No call, so I called asking when this would be taken care of. 21 attempts, a BBB complaint and several emails and still no reply as to when this will be replaced if ever. I will file a complaint with the Texas Attorney General, and also the manufacturer they represent. I don't expect that any of this will do any good as they refuse to respond. So they get 2 stars because the rest of the project was done to code and passed inspection from Windstorm. However the BBB still shows a A+ rating, and we are not sure how that happens! If you choose to use them, do not pay until the job is 100% complete or risk never hearing back from them again. This is where I went wrong!! more

STAY AWAY FROM THESE GUYS AND IGNORE ANY BIDS EVEN IF THEY ARE THE CHEAPEST.. Not sure why other users who only got quotes are leaving reviews but check on Yelp. These guys are terrible in every aspect of a business. The windows and labor appeared good but the company is run by inept thieves. We had every window ~36 replaced, two doors and insulation for the attic. Sales presentation and everything up front was great. Once they had my deposit issues started. The back office people failed to communicate with the installer when the windows arrived and we missed our install window that was initially given. The install crew did everything possible to meet the second window (we had other projects also going on) only to find that the operations team failed to order several of the windows so the guys had to come back again from Houston. Finally the doors arrived and operations ordered the wrong doors. Another couple weeks go by and the missing windows arrive, they get installed and windows are done. The doors arrive and they get installed but the install crew finds that the ops team now failed to order the door trim in the correct color. At this point I reach out to the owne who is a lying POS and didn’t follow through on any of his promises once he had my money. Three more weeks go by and the correct doors finally arrive and are installed. At this point they demanded payment in full despite the insulation not being completed because the contract had a clause that payment is due when 90% of work is completed. So we pay in full and the insulation is scheduled. We were out of the house for the insulation due to having no working bathrooms and it’s “completed” with us not there. We later came to discover that these guys rented a machine from Home Depot and had someone who didn’t know what they were doing blow in insulation. The levels were not even and there were even huge bare spots and they only did one section of the attic. After weeks of calls to Tim Nash and his boss they finally agreed to fix the issues but only addressed half of the attic and did not do the separate attic. To date they have repeatedly agreed to fix things but now have stopped answering calls. We will likely have to take legal action at this point. Ignore the positive reviews on this site from people who have gotten quotes. I’ll be the first to tell you their sales pitch was great but not a day goes by that I don’t regret going with them over one of my other bids more

This is the worst company I have ever dealt with. I hired them to replace all my siding and install some doors on my home at the beginning of last summer. They finally started in October. After replacing the siding, the workmanship was so poor, reps from Hardy and Tyvek had to come train them how to do it right. After tearing off all the siding to start over, they were still cutting corners. I was pressured and harassed to make the final payment, which I did before thanksgiving under the promise they would return after the holiday to finish the job. I have been dealing with them for 9 months with countless emails and phone calls and have been met with nothing but empty promises to finish. Not a single person has done any work since before thanksgiving when I gave them the check. They damaged property, covered up mistakes, covered up shoddy work, and won't come back to complete anything. Do not hire this company if you want a quality job. more

The window installation in 11/2014 went well. In 12/2016 the windows started making a loud rumbling noise in high winds. I called for service 02/01/2017and was told I had to pay a $75.00 fee for any warranty work. The installer came a week later and told me he didn't know what the problem was, he would have his maintenance crew come out. Nothing done scents then and Allied dose not respond to my calls. SOME LIFETIME WARRANTY! more

Less than 10 year had to replace kitchen window glass for seal leak thinking we have lifetime warrenty no problem. My husband could get no one out to look at window we had to do all the calling measurements sendpics they sent someone out for 15 min job and charged us 75.00 dollars. We should not have to pay for warrenty. we now have another window with broken seal. I already paid my money for these windows. more

I called to schedule an appointment to get a quote on replacement windows. The unprofessional scheduler scheduled an appointment 2 weeks after I called for 5:30 pm. On the date, no one from Allied showed up. I called the next morning and they didn't even have me in the system and it was going to take another 2 weeks to get a quote. I asked to speak to a manager and I was told theay were unavailable and they would have to call me. There was no call back, no apology, and an apparent lack of concern for customer relations. I do not recommend using this company because they don't understand or practice professional and courteous treatment of customers! more

Everytime I see something about Allied on T V it give me a stomach ache because I had a bad a bad job more

You get what you pay for!!! I secured 4 bids to have 16 windows and siding replaced on my home. Allied was the most cost effective therefore I chose them to do the work. First off I they demanded full payment before the repairs even began & it was at this time the light bulb should have gone off. Once the repairs began I had to walk behind them each and every day because the workers were very careless and the foreman was very unprofessional. Finally, two months after the repairs initially started & multiple phone calls had been placed to the foreman, the items that were either not properly completed or damaged were finally resolved. Or so I thought! I have two single garage doors and since one door was not fully functional @ the time the siding was replaced, it had not been used until recently. After repairing the garage door I noticed that the trim placed around it was fully pressing up against the garage door therefore would rub when opened and closed. I contacted Allied to inform them of this issue as it had not been noticed until just recently & when I was finally contacted back I was informed that I would have to pay $75 just to get someone out to inspect it. I was advised that unfortunately the gentlemen who performed the repairs were no longer with the company (no surprise there) therefore there was nothing else they could do as it was company policy that the fee be charged. Allied accepted no responsibility for their workers poor workmanship and up until now I have been quiet about their POOR Customer Service. So buyer beware, you get what you pay for!!! p.s. – I recently hired one of the companies that I originally took a bid from to do some other work on my house & they have agreed to repair Allied’s mistake free of charge. more

Allied Windows get your money and then forgets about you. Took forever to get the windows installed. THen I had problems with screens that did not fit properly. They ordered new ones and still waiting for the installation. Someone is always going to call and never does. I would never recommend or use Allied WIndows. THere are too many window installers out there. Stay away from Allied Windows. I am surprised that Nolan Ryan endorses them!! more

WIndows were installed, found somethings that needed to be fixed --good luck in getting someone back to make the repairs. I would not use Allied Siding again more

I used Allied for work on my home and i must say that i am more than satisfied with the work they have done!! They are a wonderful company with great customer service and they made me feel like the president while they worked with me on my home! The owner was nice and i could tell he actually cared about me and the work he did on my home! My salesman was very diligent and worked hard on my job! if youre looking to have work done on your home, call Allied and get work done that you will be thoroughly pleased with! more

those of you who comment on here bashing allied all seem to be ike customers. and bottom line..it wasnt allieds fault that your home was messed up. they did the best they could to fix your home and worked as quickly as the could. allied is a great business..although they are not perfect. i would highly recommend them for your repair needs. more

I was one of the Allied customers during Ike, and I agree they were slow to get started. But, once that did my work I was very pleased. I went back to Allied for windows, and they were very customer orientated. They call several time for check-ins, and they answered any questions I had. I would go with this company again no matter what! more

We had signed a contract with Allied just after Ike, September 29th. They told us our house would be started 2 weeks after we signed the contract. NOT! We pleaded with them to at least fix the roof so when it rained, the inside would stop getting wet. They would not answer or return our calls. We have 3 small boys living in this mess that used to be our home. Did not seem to matter. After spending hours, over many days, trying to contact these people, our roof was started 2 months later. While "fixing" the roof they destroyed our patio roof. They used nails to apply the shingles splintering all of the wood on the underside of the patio roof. They said they had to for warranty reasons. I asked the roofer himself and he said his guys should have used staples like the original builders; they had no supervision. Shortly after the roof was installed, the roofer came out and said he would finish out the patio to hide the underside of the roof. Call after call, email after email, and no response on starting on the rest of the house or fixing the patio roof. I called the salesman (the only one that would answer his phone, then of course lie to me) after the New Year to ask if they would release us from our contract, he said yes. I asked to have something in writing; we never herd from him again. I had to file a complaint with the Houston BBB to get a response from these losers. The next week end after filing a complaint with the BBB, the roofer came out to “fix” the patio. Allied's answer was to cover the bottom of the patio roof with plywood. It has big gaps in between each sheet and was left unpainted, how nice. 2 days after I filed the complaint, the president of Allied responds through the BBB sounding amazed at my request. "They have tried very hard to help us, and they have done a lot of work behind the scenes.", I was told. BS They never even contacted our insurance or sent them their estimate. My wife had to get it from Allied and fax it to our insurance. Lenny, the president of Allied, agree more

Allied was going to replace our roof after Ike and it took them forever. They would not return our calls and would constantly lie about the date they would start work. This is the most unprofessional company I have ever worked with. I think they were just hungry for insurance money after the storm. more

Thank you for your professionalism and for the work you completed on my house. Like many people in the Houston area, Hurricane Ike left its mark on my house. We had a 70-foot pine on our roof, along with other damage to our house. Your team responded in my time of need! Like many people, I’m not experienced with working with insurance companies. I was fearful that my house would need repairs that the insurance company would either miss or wouldn’t cover under my policy. Two of your employees met the insurance adjuster at my house and were able to help him see damages that likely would have been missed. The insurance adjuster recognized the experience that your employees had and accepted everything that they recommended. The workers assigned to my repairs were some of the most professional people I’ve dealt with. They were very courteous, respectful of my family and my neighbors and did an outstanding job. They were there when they said they would be there and they finished the work when they said they would finish. The quality of work was superior and they left my yard spotless. I’ve had several companies do repairs and work on my house prior to using Allied, and there wasn’t any of them that I would consider calling a second time. That’s definitely not the case with your company. Allied Siding & Windows is programmed into my phone, you’ll be the company I call when I need work again! Please feel free to provide my name and phone number to anyone considering working with Allied Siding & Windows. I’ll be glad to attest to the caliber of work your company does and the quality of your employees. Thanks again for taking care of me in my time of need! more

Thank you for your professionalism and for the work you completed on my house. Like many people in the Houston area, Hurricane Ike left its mark on my house. We had a 70-foot pine on our roof, along with other damage to our house. Your team responded in my time of need! Like many people, I’m not experienced with working with insurance companies. I was fearful that my house would need repairs that the insurance company would either miss or wouldn’t cover under my policy. Two of your employees met the insurance adjuster at my house and were able to help him see damages that likely would have been missed. The insurance adjuster recognized the experience that your employees had and accepted everything that they recommended. The workers assigned to my repairs were some of the most professional people I’ve dealt with. They were very courteous, respectful of my family and my neighbors and did an outstanding job. They were there when they said they would be there and they finished the work when they said they would finish. The quality of work was superior and they left my yard spotless. I’ve had several companies do repairs and work on my house prior to using Allied, and there wasn’t any of them that I would consider calling a second time. That’s definitely not the case with your company. Allied Siding & Windows is programmed into my phone, you’ll be the company I call when I need work again! Please feel free to provide my name and phone number to anyone considering working with Allied Siding & Windows. I’ll be glad to attest to the caliber of work your company does and the quality of your employees. Thanks again for taking care of me in my time of need! more

We had signed a contract with Allied just after Ike. They told us our house would be started 2 weeks after we signed the contract. NOT! Our roof was not started until almost 2 months later. We pleaded with them to at least fix the roof so the rain would stop coming in. They would not answer or return our calls. We have 3 small boys living in this mess that used to be our home. Did not matter. Finally they fixed the roof. While "fixing" the roof they destroyed our patio roof. They used nails to apply the shingles splintering all of the wood on the underside of the patio roof. They said they had to for their warranty. I asked the roofer himself and he said his guys should have used staples like the original builders; they had no supervision. Allied's answer was to cover the bottom of the patio roof with plywood. It has big gaps in between each sheet and was left unpainted, how nice. Call after call, email after email, and no response on starting on the rest of the house. I called the salesman to ask if we could get out of our contract, he said yes. Never herd from him again. I had to file a complaint with the Houston BBB to get a response from these losers. 2 days after I filed the complaint and the president of Allied responds through the BBB. "They have tried very hard to help us, and they have done a lot of work behind the scenes." BS They never even contacted our insurance or sent them their estimate. My wife had to get it from Allied and fax it to our insurance. We have hired new contractors that have completed everything but the floors in just over a week. The pres of Allied said they did not have the people or material to do the job. I found the people; Home Depot and Lowes are full of supplies the last time I checked. Lenny, Allied's president agreed to let us out of our contract only after filing a complaint with the BBB. Allied SUX! I have run out of characters to carry on. Never used Allied. Nolan R. should be ashamed. more

They will insist you sign a "contingecy contract" to work directly with your insurance Co. (ref. IKE insurance claims) before they ever give you their "FREE" estimate. They purposely delay your estimate (3 weeks +) so that you eventually get repairs done by someone else, then in the small writing of the "contract to get you your estimate" they (Allied) insist they get 25% of what was paid out for the insurance claim even if they didn't touch your house!! These folks are 110% rotten rotten!! Watch these crooks and especially P##$y and R%$##$d J&^%s (salesman). Do not trust these people for anything. They need to be brought to justice for there actions preying on victims of IKE. They are crooks and they have no free estimate it WILL cost you either way, ie they do the work or they get 25% of what was given to you to have it done by someone else. This company and their people are no better than hungry ambulance chasers!! more