ABA Heating and Cooling

Called they came out when they said they would. They determined the problem called it in to the office and a technician got the part and installed it. *** I HAVE NOT RECEIVED AN EMAIL COPY OF THE BILL / WARRANTY YET **** more

I had contacted a another AC company with simaliar name ... I felt the job quote was very high, so i got online and priced the parts. My next call was to ABA and i visited with the owner Randy. Randy listened to what i needed and found the AC unit several Thousand dollars less... Randy son in law ( Aaron ) came out to the house and confirmed the quote. Aaron then sent out insatlation team Richard and Louis. Richard was very professional on the job site and knew the product he was installing. Cherry on top while Aaron was on site he fix my microwave door... more

I would never recoommend using this company to anyone. more

We had this company out 7 times in 6 days for the same issue, they were never on time which can be understandable in Texas with everyone trying to get their AC serviced at the first big heatwave however I do not feel like I should have to call the company several times a day to verify that their technician is coming, I would highly recommend having someone in the office call to let clients know of the progress of their technician. We were sent a completely different uninformed technician every time we called them until the last 3 days when they figured out a viable option for actually fixing the issue so they wouldn't have to come back. All in all a good turn out however timeliness and communication was lacking for this job and we cleaned up the mess each time they came out or had to specifically ask the technicians to do it. more

I usually do not do reviews however I feel in this case it has to be noted. I have had many A/C companies in the past and have had missed appointments in which is normal. My wife and I had a few sick kids in the house and the appointment was missed. She called and asked if they could come after hours. They said they would come. The gentleman came to my house at 10pm that night and fixed the A/C with a smile on his face and was greatly appreciated thank you from my family. more

My A/C wasn't working, so I called about 8 a.m. to try to get it serviced before the heat of the day. I was happy to hear that they could send someone over between 12 and 1 that day. I went out to run errands, and had just pulled into my driveway about 12:30, and he pulled up right about that time. (He was supposed to give me a call as he was heading that way--he tried, but said the call didn't go through--technology! That was no biggy though.) Anyway, he diagnosed the problem--fire ants in the relay switch--and replaced the part in minutes. He also checked the coolant levels and said they were good. Now the A/C is blowing nice, cold air. Thanks! more

Really felt like the installation crew was focused on doing the RIGHT thing for me and not trying to SELL me something or charge me more. The price was exactly what we discussed. The only complaintt is the little finish up items that did not get completed. Since I was going from 2 water heaters to 1, 4-5 pipes really need to be capped off just to keep them clean and nothing getting inside the system. They did not have the caps on their truck and this was left for me to complete. All in all, a great job! more

When the furnace was installed in 2007 the technician walked off with the Bryant warranty and furnace operating paperwork. ABA manager called me about the service and I requested that the paperwork be returned to us, but it never was. One repair was made in 2011 and it was very expensive, For this second repair both I and the service person were surprised that the replacement parts were not under warranty. Bryant parts were warrantied for 5 years, not 10 according to the parts source. I was not in a position to corroborate this because I never received the warranty paperwork from ABA in 2007. That is my complaint. Service person was extremely competent, quick and courteous, so no complaint there. I also wonder why the labor charge was so high for something that took him 45 minutes. Regards, Mark Scovill more

The service was very good - came out quite quickly and checked out the a/c unit which this company installed about 2 years ago. There is alot of vibration and noise coming from the outside unit and was told this unit has sheet metal inside which is making the noise. It quieted down abit but is not a quiet working a/c unit compared to others that I have heard. more

Would recommend to others more

AC broke Saturday afternoon, they came out and installed a new one by Sunday afternoon! more

I have a new (about 3 years old) Bryant Evolution HVAC system that's dual fuel for heat and a dual speed heat pump for AC. I had a problem where the user viewable panel was showing a myriad of errors related to essentially the external fan not turning on, and ultimately a high pressure line fault and system lockout being engaged. I called ABA about 8 AM and they got someone to my house and had the problem fixed before 11 AM. The technician was very clear about how he was diagnosing the issue (as it was a new system, I wanted to see what he was doing and followed him all over the place). He explained his checks, how he made the determination of the replacement part, etc. He had the part on his truck and was able to replace it on the spot. He did take the old part with him as it was a warranty replacement so they could get reimbursed for the defective part from Bryant. Very courteous service rep. and the phone reps (initial and follow-up caller) were also both very responsive, informative and respectful. Great interaction all around and I'm very satisfied with the work done. more

Our heat went out last fall and another company came out and quoted the repairs at $1300, just to start. After getting along with some agreed to minor repairs we got through the rest if the season until this May when A/C was needed. ABA came out and assessed the situation, gave me a no-nonsense quote in what was needed and repaired the unit to working order in one day. True to their word there was zero service call charge and the quote was exactly the same as the final bill. It took two trips by two servicemen to complete the job but I was impressed with their courtesy, knowledge, and fast repair time. A great company to work with and they have great people and prices! Will highly recommend them to friends, family, and neighbors for any HVAC needs! more

My heater went out over the weekend and made the last few days miserably cold in our house. I contacted a HVAC company (Autumn Heating and Cooling) recommended by my friend and they came out while my wife was home and I was at work. The service guy spent all of 2 minutes checking our unit upstairs and quoted $2100 to replace the entire air handler stating the blower fan and heater coils on the unit are bad. Of course, I wanted a second opinion so I contacted ABA. Their service tech showed up on time and it only took him a few minutes to diagnose the problem. I asked him about the blower fan and coils the other guy said were bad and he couldn't find any issue. It turned out to be a bad capacitor. The ABA tech had a replacement in his truck and installed it within about 10 minutes. Our heater is working great now and the repair was less than $200. I would recommend ABA based on the honesty of their technician alone. They provided great service and got the job done quickly. more

This past summer I had my ac unit stop working. I had seen the ABA trucks around and decided to give them a call. The man that came out was very knowledgeable about my unit and was able to get everything working by the end of the day. He was professional and kept the area clean. more