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Businiess name:
Matthew Izzo Shop
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Review by:
Kat C.
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Review content:
I ordered a desk on-line in May. My credit card was immediately charged. In June I was informed by Liz, a customer service rep, that the desk was no longer available so I had to cancel my order. She said she would charge the $1445 back to my credit card. This didn't happen. I then spoke to Denise who told me that she whould take care of it. Again, nothing. I have been calling and e-mailing the store to date (Septmeber 28) and am told by everyone I speak to that they absolutely can't speak at the moment but will look into the issue right away and call me back. I have not received a call back. Finally decided today that as inconvenient as it is, I will have to file a lawsuit.
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