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Businiess name:
Hermitage Animal Clinic
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Review by:
citysearch c.
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Review content:
When we moved to Hermitage we were given many recommendations for HAC. It is a fine facility, with friendly staff, but we felt from the very beginning there was not a lot of listening to our concerns or a flexibility in treatment. One experience in particular was extremely frustrating involving medication for our dog. She has a medication she takes on an as needed basis and her prescription (from our vet in the state we used to live in) had run out. We asked HAC to refill it which the did with no problem. When I looked at it in the car it was for a dosage four times what our dog normally took. When I went back in to tell them it was the wrong dose I was informed that was the dosage for her weight. I explained that we had spent a long time figuring out with our other vet which dose worked and the one HAC gave us was way too much and would cause a lot of damage to her. Again, I was told that was the dose prescribed and it was cheaper in the bigger doses anyway. I ended up leaving the clinic with the wrong dosage because they would not give me the correct dose. I haven't been back since. We have moved all of our animals to Two Rivers Veterinary Hospital and have been incredibly happy there.
Pros: Location
Cons: Inflexible, do not listen
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