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Businiess name:
Wells Fargo Bank
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Review by:
citysearch c.
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Review content:
Business and Personal banking should be about providing service to customers. At the Atwater Branch of Wells Fargo it doesn't matter what time of day it is - the service staff is always slow. When opening my business account I waited a good half hour for assistance - and I was the only customer in the new account line!
When I opened my business account - I was told mis-information on when deposited funds would be available. So checks bounced. I was told mis-information on overdraft protection - so other checks bounced
The Atwater Village Branch manager was rude and abusive when I complained.
It took calling Wells Fargo's Regional Manager before nsf charges were reversed.
Even the Regional Manager complained about the Atwater Village Wells Fargo branch - saying "the nearby Los Feliz Wells Fargo is a much better branch!"
PROS: 2 Sidewalk and 2 Drive-Thru ATMS
CONS: Worst support staff I've ever encountered at a bank
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