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Businiess name:  The Pennsylvania Bakery
Review by:  citysearch c.
Review content: 
pa bakery again screwed up our orderm AGAIN!!!!... 2 weeks ago we go in and order are daughters 4th birthday cake... we see a similar cake and order it with flowers and butterflies the theme for her bday... the cake was to have 2 color sprinkles on the sides and up over onto the top with flowers/butterflies.. trhe butterlies they charged us $15 for... so i really thought we were getting some special butterflies... my wife goes and picks up the cake.. and they give her a plain white cake w/ 4 flowers and 4 butter flies.. 1/2 sheet cake for $97... they didnt have sprinkles.. we ordered this 2 weeks ago.. go to giant and get some sprinkles.. couldn't do that.. could the call us and work something out.. no didn't do that.. let the customer come in and have no recourse since the bday is in coming hours.. and make them take it or leave it.... great customer service.. so i call them and get no where with there manager Pam... told them i didnt but a $10 giant cake.. i expect better.. she had nothign to offer.. and when o told her i would challenge the charge on my cc she said go ahead daring me to... tld her i wouldnt neber buy anyting evey there again she said no you wont you will be back.. guess what i wont be.. you lost a customer, family, friends and anyone else who will listen about your attitude toward customers....my the way from other dealing i have had with them the have previous maded our order 2 nights prior to pickup and was told they buy their icing.. comes in tubs..... look around there are other bakeries opening up everyday. give a new place a chance to earn your business.. someone who will appreciate it...

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