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Businiess name:
Shogun Restaurant
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Review by:
citysearch c.
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Review content:
I eat alot of sushi, but have never found a favorite place. With all the options in the area, I like to try new places. So this was my first (and so definetly last) time at Shogun. What I first noticed is that it smelled of very stongly of cigarette smoke (thanks to the bar next door? thin walls and shared ventilation?) Someone was there to greet us and seat us in our awesome booth right away. We were quickly given our drinks. (only 1 kind of Sake ugh!) but not my requested water. Then 3 more times for no water. I finally stumbled into the hall and caught a chef, and was joined by two other tables asking for drinks too. He brought us two tiny cups of water. The food was all brought quickly and was great. The best philly roll I have ever had. But then no more waitress. We were there to visit, and wanted to order 4 more rolls, and more drinks, but it went on 25 minutes without seeing her at all. I was happily tipsy off my huge glass of sake and inclined to be easy going, but I was so thirsty for water that I started to feel headachy. We were all very hungry still but asked for the check, another 15 minutes later, and again no water...we were presented with a check that INCLUDED a 15% gratuity. (We were a party of 4-with two seperate checks). We were so angry that we were dumbfounded and ended up just paying and leaving. For $50 for two people it is not great to leave hungry and thirsty from a meal. Oh and to be forced to tip for the worst service I have ever had.
Pros: Great booths
Cons: Horrible customer service
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