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I have frequented quite a few salons in Broward county and, in my experience, this one is by far the best! \r
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When I first called, the phone was answered by the most courteous and obliging person I have ever encountered at a salon. He made an appointment for me the same day without hesitation. Having some really bad experiences in the past when trying a new stylist, I was nervous about my appointment but I told myself, ""I'll at least keep my appointment and if I don't like the salon or the stylist, I'll leave."" Boy, am I happy I followed my own advice!\r
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Upon entering the salon, I was immediately warmly greeted (even though I was 10 minutes late -- the place truly is incognito). Not more than a minute or two later, my stylist, Pam, walked up and I could just sense that I was going to be in great hands. She was extremely personable and truly listened to what I wanted, which, as any consumer salon veteran knows, is extremely rare. We decided on a dark red shade for my hair and a cut that would freshen up my existing cut, while also adding a few edgy changes. \r
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Pam was friendly throughout the process. We talked about various topics which made me feel exceptionally relaxed and comfortable. I was appreciative of the fact that she wasn't obnoxiously talkative nor a complete mute (both of which I have encountered previously at other places). As I watched the other staff members, I noticed that everyone was very professional and skilled. As much I doubt that I will ever deviate from Pam, it was nice to know that if I had to make an appointment with another stylist in the future, I would still end up with a fantastic experience. \r
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After my color had set, I was brought over to the shampoo (ist??). The girl (I'm so sorry that I don't remember her name) was also very friendly. We talked a little but she also knew when to let me relax and enjoying the experience of the scalp massage. As I am writing this, I just realized that I forgot to tip her. If she is reading this, I promise I will make it up to you on my next visit! I'm so sorry!\r
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At the conclusion of this wonderful experience, I was rewarded with the most fantastic color and cut that I'm fairly certain I have ever received. Pam had given 3 business cards to give out to others, and in one day, they were gone. I have gotten compliments non-stop regarding my hair (as of this writing, I have received 12 compliments from friends and strangers -- I left the salon 2 days ago). \r
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I would recommend that anyone looking for a new stylist/salon experience visit this place. The staff is great and you will leave looking like a supermodel. As for me, my search is over -- Incognito Hair Salon will have a loyal customer for years to come!\r
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