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Businiess name:
Wholesale Parts Direct
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Review by:
citysearch c.
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Review content:
I am a loyal Honda owner and went to this dealership. They appraised my trade-in $5000 less than Kelly Blue Book and CarMax and made me a ridiculous offer. After I left the dealership, they called and made me a better offer and I accepted (without the trade-in). They asked me to come and sign some papers. When I arrived, they wanted me to pay for the car even though it wouldn't be in for two more days. I said no and they asked for a $1000 deposit. On the day that the car was to arrive, I did not hear anything. I called in the morning and the salesman said he would call back but never did. Late in the afternoon, I called again and he told me he didn't know, went back on things he had said before, and said he would call back. He did not call so I called his supervisor and told him I wanted honesty and to know if this car even existed. He called me back 15 minutes later, said they had sold the car on Monday (the same day I was there and what was the point of the deposit if they sold it to someone else???), there were no more, and I could pick up my deposit. When I arrived, it turned out that standard deposit is $500 and they had charged me $1000 for a nonexistent car. I think they were banking on me paying for the car so they could string me along while I waited for this car to show up some time during the next month. Luckily that did not happen but they wasted three days of my time!!! They also used the tactics of making me wait extended periods of time during the negotiations, good guy/ bad guy and straight out lying and manipulation. I will never return to this dealership. Ridiculous, unprofessional and sleazy.
Cons: Everything
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