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Businiess name:
Mo's Irish Pub
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Review by:
citysearch c.
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Review content:
The food was good and our waitress was very nice, but very busy, not her fault! We got off to the wrong foot with this place. Coming from Chicago, I called ahead so we could have seating for 12 of us. I had ""reserved"" a room for our party of 12, someone from the place called to confirm the reservation, when asked if I needed to pay a deposit to hold the room, I was told no that they weren't busy it wasn't necessary. We were running a little late for our reservation, so I called to notify them and it wasn't a problem. When we got to Mo's, not only was our room taken, but it was like we were putting them out, by setting up a table for 12 of us!! When we finally sat, the hostess said a manager would be right over to talk to us. Well dinner came and went and we saw no manager. When our bill came I asked the waitress was the manager coming over to speak to us and she just gave me a deer in the headlight look. Finally, a manager came over and he was rude, plain and simple. He was very defensive and told me it was our fault for not booking the room & that we should of paid a deposit to reserve it. I explained my situation to him and he eventually said fine we'll take the appetizers off the bill! It was like I was asking him for his ATM and PIN number. I guessing this guy must of missed his hospitality class when taking mangement classes!! We never asked for anything to be compensated for, an apology would have done. Needless to say none of us will be in a hurry back!\r
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