Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Interactive Security Systems
|
|
Review by:
citysearch c.
|
|
Review content:
Interactive Security is used by Fox Ridge Homes for low-voltage and security in their new homes. We spent 5,000 dollars in security system, audio-video, and other systems with Interactive when we bought our house. \r
You have to sign a 2 year monitoring contract to get a security system installed during building your home. We did that. It turns out that we don't need the monitoring, or really even enjoy that ""living in fear"" lifestyle. We lock our doors at night or when we leave. That's about it. We only turned the monitoring on when we went on vacation 1 or 2 times a year. We have the cell-only monitoring because we don't have a land line. That's an additional 5 dollars a month on top of their regular 30 a month. About 2 weeks after our 2 year contract was up, we called to cancel the monitoring, and found out that we signed an ""automatically renewing annual contract"" and that we wouldn't be able to turn off the monitoring until another (3rd) year was up. Half-way through that year, they told us we would have to pay 200 dollars for a new digital cell unit because they were turning off our ""backup"" analog cell unit. We said no. \r
They took the 5 dollars a month off of our bill and have continued to charge us 30 a month for a monitoring service that is not connected and does not?and cannot?work! I tried multiple times to get out of the contract, but they want an 80% termination fee (when it was 11 months left on the auto-contract scam, that would have been $275)! \r
I'm sure the monitoring service is fine, but i feel like I got robbed. We set the alarm fewer than 1 dozen times in 3 years. That's over 100 dollars per usage! One little fine-print sentence on one of the 100's of things we signed before moving into our house. You expect a mortgage company to steal from you. But a security system monitoring company? Ironic and sad.
Pros: system was installed properly
Cons: they know they are taking advantage of new homeowners and are unapologetic about it.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|