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Businiess name:
Orange Coast Auto Body Inc
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Review by:
citysearch c.
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Review content:
I had my vehicle towed to OCAB for a free estimate as advertised on their website. Owner Ron called the next day stating the estimate was ready. After reviewing the estimate with Ron and then discussing it with my wife we decided that financially we could not afford the repairs out of pocket and must submit a claim to our insurance company. Our insurance company recommended we use an auto repair facility approved by them for an expedited turn around time on repairs. OCAB said it would be $260.00 to release the vehicle. This was to cover 2 hours preparing the estimate and 2 days storage. Vehicles left over 48 hours are subject to a storage fee even though it had only been there 24 hours at that point. The secretary said day of arrival is counted as 24hrs and day of departure the same. The shop owner Ron told my wife ""I'm tired of being screwed out of labor only to have the job go to another repair facility"".
Pros: Location
Cons: Deceptive practices
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