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Businiess name:
Cafe Bravvissimo
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Review by:
citysearch c.
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Review content:
I never write reviews on these websites, but after my horrible experience at Bravissimo and managements lack of concern for the bad experience I had, I felt I needed to write a review for this restaurant. The only good thing about Bravissimo is it's unique location in downtown Orlando. As for that, I would in no means recommend this establishment to anyone. I recently dined here with my boyfriend and ended up waiting over an hour for a table when we had a reservation. The restaurant, which is very tiny, seemed to be greedy in taking reservations and FAR overbooked themselves. The small kitchen and management were in no way able to handle the amount of guests dining at the restaurant. Our waiter did the best job he could for the 8+ tables that he was assigned to, but the entire dining experience still took us over 3 hours! We ordered the Brushcetta appetizer, stuffed chicken pasta entree, and the seafood stuffed chicken & risotto entree. All were mediocre and overpriced, and as being someone who has traveled to Italy, there is far better Italian food in Orlando elsewhere. My food came out completely cold after we waited over an hour and half for it. It had to be reheated, which took another 15 mins and left my boyfriend's food cold upon my entrees return. The management did not even acknowledge our long wait, bad service, and cold food, which in my eyes makes a huge impact on the dining experience. After our 3 hour, overpriced, and bad service experience I took the time to email the owner my concerns. After hearing no reply back I even called the restaurant to ask to speak with the manager, and got a rude blowoff response from the staff on the phone. This in my eyes shows that the management is not concerned with the reputation Bravissimo gets and could care less about the experiences their guests have while they dine there.
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