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Businiess name:  The Maids
Review by:  citysearch c.
Review content: 
Mission Maids cleaned our 1K-s.f. apt. 3 times. The first time was good, in which they did the extensive, start-up cleaning (although 2 area rugs were ruined due to bleach stains), but it was rather expensive. After that time, I requested a reasonable time limit on our biweekly cleaning, based on what it takes my partner and I to clean our apt. ourselves. The other two times, the staff seemed to ""spot clean"" only a couple of rooms, which was surprising to me given the timeframe and the $90 cost. When I called to report this after the first incident, the staff kindly sent out a follow-up team. The second time, though, the service was even more spotty (kitchen counters cleaned, sink left undone, bathroom sink/counter cleaned, tub left untouched, little evidence of work done in other rooms). I called and left messages over a period of one week, indicating that I wanted my key back and to cancel my service. My call was never returned. When I finally did reach a staff member--on my 4th call--he acted as though he was unconcerned with the spotty service, too busy to talk with me, and rushed me off the phone. All in all, I expect more from my service providers and would not recommend Mission Maids.

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