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Businiess name:
Norris Of Houston Salon & Day Spa
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Review by:
citysearch c.
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Review content:
Took my mother here for her birthday. We did a mother/daughter spa day, and left unsatisfied. The massage was mediocre, and the mani/pedis were probably the worst I've had in the 10+ years that I've been getting mani/pedis. Both my mother and I had chipped nail polish within the first 24 hours, and our cuticles were everywhere.
Complained to the manager about the poor service, and all she did was deny fault and tell me there was nothing she could do. She wouldn't even refund me the $30 tip we had left. Instead, she told me I needed to talk to the manicurist to get her to return the money -- awkward!
Overall, POOR quality & customer service for the steep prices you pay!
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