A couple of evenings ago, some friends, my husband and me went to Taboons (Flint location, by the mall). We were seated, and served in an excellent and prompt fashion- all was well.
However, when my husband paid for dinner- we waited half an hour and did not get his credit card back. Tired of waiting, my husband asked our server where his card was so that we could leave, the waitress gave a flurry of excuses and said they could not locate the card and were trying to look for it.
We waited for another 20 minutes before my husband became very flustered and asked to speak with the manager.
The response from the ladies at the cash register was that she was "Not there." So, not only did the wait-staff manage to lose my husband's credit card, there was no management or supervision available to speak with.
When I asked for the manager's phone number, they gave me Taboon's number and told me to call the manager in the morning.
The wait staff simply continued to blame the young lady running the cash register and said that she was not properly trained and was poor at her job. This, in my opinion was a horrible excuse- how poorly managed can a restaurant be?!
After having sat in wait for over an hour over the whole mess, we left and had my husband's card deactivated since there was obviously no other resolution to be offered.
When my husband called the manager, she told him she had not been informed of the situation- but found his card lying on the counter when she got in- and every time she attempted to run the card it said it was denied.
How IDIOTIC can you be?!
Which begs the question, if they couldn't find the card while we were there- where was it? Did someone attempt to steal it? How miraculous it was that it magically reappeared when the manager shows up the next morning...
I will NEVER return to this restaurant. If you want fantastic middle-eastern food in Flint, where they WON'T lose your credit card and you actually WILL get seated with fantastic service DO NOT go to Taboons!!! What a NIGHTMARE!
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