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Express Flooring
Category:
Construction & Repair
8028 N 27th Ave
Phoenix,
Arizona 85051
Express Flooring
Attn: Management
July 9, 2008
Dear Management,
I have recently utilized...
More 5 months ago
Express Flooring
Attn: Management
July 9, 2008
Dear Management,
I have recently utilized your company for the purchase and installation of both tile and carpet flooring. In the process of our lengthy and extensive remodel, we have used various companies, from the local hardware store, to Lowes and Home Depot, to painters and cabinet makers. In each and every instance, we have been disappointed and angered by the level of customer service and product delivery. In each instance, that is, with the exception of your company.
In the case of our tile purchase and installation, we were pleased with the service, timeliness, cleanliness, and overall outcome. However, our carpet purchase had a snag when the wrong carpet was delivered for our installation. In this situation, one of your employees in particular, Andrea Baucon, went above and beyond your normal quality service. She worked diligently on our behalf to get the carpet delivered from Phoenix to Tucson. She kept in contact with me throughout our planned installation date annd even provided me with her personal cell phone number for after office hours. In addition your installers (Hector's team) came at 4:30 pm to install the carpet the day before the 4th of July and were quick, pleasant, and effcient. Although the dust has barely settled, I'm sure if I do encounter a problem with either of our installations, that your company and its employees will work to solve any problems to our satisfaction.
Please pass along my thanks and appreciation to your team members and know that I will recommend your company at any and every opportunity I find.
Sincerely,
Cristy N. Zamorano
I just want to say a couple of things regarding my appt. last night with Neil and Mike.
First they were on time (which is so wonderful)
Second they treated both my brother and myself with the utmost respect
Third - we had one hell of a time during the whole process. They listen to what we were saying and they were very impressed with the knowledge that my brother has. So again I just wanted to let you know that those two people made the purchase of my carpet the best experience for which I have had so far with your company. Keep up the good customer service.
We had a blast with them both - the carpet which we picked out is just so beautiful and warm feeling through out the house.
The price was good - but thought it could be a little less (wishful thinking)
Have a super day!
Suzette whipkey
Customer Liason
Builder Liason
California Closets
Phoenix, Arizona
Pros: Here is what people are saying about express flooring
Cons: People dont complain about how good someone is.
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What a great experience, customer service still lives! Helpful, curtious, and kind. I will...
More 3 months ago
What a great experience, customer service still lives! Helpful, curtious, and kind. I will recommend Mr. Vac And Sew to all my friends.
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I have been a long time customer of this huge furniture store in the past and am never...
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I have been a long time customer of this huge furniture store in the past and am never disappointed. They have a great selection, reasonable prices and quality service. After trying a larger furniture store and being hugely dissatisfied, I will do my future shopping at Pruitt's.
Pruitt's also has a carpet store on site. I have been very happy with the carpet we purchased at Pruitt's as well.
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Shell
Category:
Gas Companies
1954 E Highland Ave
Phoenix,
Arizona 85016
This is one of the better car washes that I have been to in this area. They are very fast and do a...
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This is one of the better car washes that I have been to in this area. They are very fast and do a great job. You can get in and out of here quickly and they do not lack quality just because they are quick. The prices are about the same as most car washes in the area, but the service is better in my opinion. The dry the car completely unlike some places so you dont have water spots left on it by the time you get home. I have had a lot of good experiences with this particular car wash.
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Moon Valley Nursery
Category:
Nurseries And Greenhouses
14025 N 7th St
Phoenix,
Arizona 85022
(602) 938-6666
I was shopping for a tree and was recommended Moon Valley Nursery by a family member. I went and...
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I was shopping for a tree and was recommended Moon Valley Nursery by a family member. I went and Saw Danny at their Pinnacle Peak location and he was very knowledgable. He showed us many types of trees that would work for our yard. We ended up doing our front and back yard. Thanks to Danny i would say i have the nicest landscape on our block =) Thanks guys!!
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Our experience with this Ashley furniture store has been the best of any furniture store so far. ...
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Our experience with this Ashley furniture store has been the best of any furniture store so far. The sales representatives were helpful and not pushy. We bought a 3pc sofa set at a great price. It came on the day promised and a follow service call for a minor touch-up was setup within a few days of our call without any hassle. Thank you Ashley furniture!
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This company went out of their way numerous times to help me. They even replaced a sand filter at...
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This company went out of their way numerous times to help me. They even replaced a sand filter at my house that was purchased by previous owners and they (Checker) had installed it. I found out by accident that they had installed it and they warrantied it for me. They areally helped me out when I was in a tight bind.
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I recently finished an extensive kitchen remodel project and purchased my cabinets from Diamond...
More 10 months ago
I recently finished an extensive kitchen remodel project and purchased my cabinets from Diamond Kitchen and Bath. My salesman was great to work with and did an excellent job of designing my kitchen, utilizing all of the available space. He took a lot of time in explaining all of the design and cabinet options allowing me to come up with a great kitchen at a price that beat every other kitchen dealer in Phoenix including Home Depot and Lowes. The installation was very professionally done, and the installer was extremely talented at his job. He even made sure the cabinets and floor were cleaned up before he left. The job was monitored by the field supervisor from beginning to end in order to ensure that everything went smoothly. The kitchen turned out fantastic and my wife could not be happier. I would very highly recommend Diamond Kitchen and Bath to anyone thinking of purchasing a new kitchen.
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Lamps Plus
Category:
Appliances
9001 N 29th Ave Ste NA
Phoenix,
Arizona 85051
This store has a great selection of unique lighting fixtures. We were trying to redo our...
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This store has a great selection of unique lighting fixtures. We were trying to redo our downstairs with more modern lighting and we bought everything but our ceiling fan from here. They have a great selection for all styles of decorating and their prices are very reasonable. The items are quality items, too. The staff helped us find exactly what we wanted and even ordered a special chandelier for us. We will be returning to do our upstairs soon! This place was great!
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Kitchen Classics
Category:
Cooking Schools
4041 E Thomas Rd Ste 101
Phoenix,
Arizona 85018
(602) 954-8141
Kitchen Classics has been in Phoenix for decades and so has the staff. They seem to know nearly...
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Kitchen Classics has been in Phoenix for decades and so has the staff. They seem to know nearly everything there is to know about supporting the cook, from equipment to classes. If you ask a question, they will go out of their way to find the answer, if they don't already know the answer. The minute you walk through the door at 4041 E. Thomas Road, you feel the excitement for cooking and for providing the best support for your kitchen adventures. The website at www.kitchenclassics.com makes information and ordering a quick trip. Kitchen Classics is a destination for anyone who cooks, or wants to learn to cook!
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