This was my first time calling Roto-Rooter (Morrow, OH) - our sump pump failed late at night, and with the storms moving through we wanted to get someone out as quickly as possible. I received a call first thing in the morning and the service associate was at my house at the earliest possible time in the range given. He was friendly and courteous, made sure I understood the work and the costs, and took the time to explain everything to me once he was finished. Definitely will use this company again!
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