I don't know how someone like this stays in business. Probably because there aren't many TV Repair businesses around anymore. Most electronics sold today are th only thing worth getting extended service warranties on. The rest is disposable, I called one week prior too my visit yesterday. I am a successful local business person with an A++ rating Angie's List. The quote I was givin in the phone was $128.00 for a replacement lamp on a 60"" LCD TV. As we spoke I entered his contact information in my contacts on my I-Pad and also went into my calendar and noted the call and the price that day. I will say that he did call when he said he woud about the lamp being in. My nTV has been down for a month and my 4 year old boy loves it. Also, he said he would install the new lamp in the housing if I brought that in. Again, I was pretty happy so far. So I get there and he switches the old bulb for the new bulb. He hands me a bill for $212.00. Nearly DOUBLE. I told him I was quoted $128.00 last week. He said he's the only one that answers the phone there and he never quoted that. This guy was totally inflexible and did nothing to resolve the situation. I don't expect people to give things away or work for nothing.\r
At least admit to a mistake if thats what it was. Try to make a deal. I called a place in Unionville and got the lamp an hour later for $121.00. Won't be back.
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