I went to Liz for a facial here and was incredibly disappointed in the service I experienced. Not only did she keep me waiting for about 25 minutes (even though the place was not busy at all...in fact I think I was the only person there), but she kept leaving the room for incredibly long amounts of time while I laid there waiting, bored out of my mind. She then actually had the nerve to start TALKING ON HER PHONE as she attended to my face.... completely inappropriate. There were pauses in between her actions too which made it seem like she was texting or something. Upon hearing me cough (even though I was already laying down and ready to go), she tried to get me to reschedule my appointment so that I wouldn't get her sick. REALLY? And overall, I wasn't even happy with the facial; she wasn't thorough at ALL with the extractions (in fact, my breakouts were even worse in the days following) and my skin remains just as dry as ever. I don't know if she just wasn't taking me seriously because I had a lifebooker coupon but she was incredibly unprofessional and abrupt....before I had even cleared out my things she was already shuffling the next client into the room with me.
I could have been another potential monthly client, but needless to say, I will not be going back there.
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