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Horrible Customer Service - Review by citysearch c | Montrose Veterinary Clinic

Montrose Veterinary Clinic

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Horrible Customer Service 3/4/2011

The vets are okay but the horrible customer service provided by the front desk staff makes going there and even scheduling an appointment not worth it. It takes forever to schedule an appointment. They constantly put you on hold then come back only to have you repeat everything to another person. Scheduling an appointment should not be difficult. When I expressed my concerns to the office manager, her response was that they were a busy clinic, had eight phone lines, and people in the office. ""The girls do the best they can"". There are many vets in this area. Go somewhere else! more
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