I have never had a more terrible experience on top of our family trauma already going on. Timberlawn made the experience 100 times worse than it was to begin with. \r
\r
We were told we could bring our son 24/7 and someone would be available to see him anytime. We called our insurance to make sure everything was coordinated. Our insurance called Timberlawn to notify them we were on our way, and I also called to let them know when we were on our way. \r
\r
We arrived about 8:30 pm. We sat in the waiting room for approximately 2 hours before being seen by a counselor. We then sat in the waiting room until 2:30 am before speaking to "the doctor"... Yes, THE doctor. For the whole facility, apparently only ONE physician is sufficient for the amount of trauma, pain and distress that comes through this place on a daily basis. \r
\r
We were told our son was depressed and therefore, needed to be put on antidepressants. We were informed that he would need to be observed for 3-5 days after h
more