To be fair my review is of our experiance with San Diego Cremation Services. It looks like it is one of Ken Davidsons companies and all of the people described in the previous sad reviews must have been trained by the same jerk. Check out other reviews about his companies\r
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We paid San Diego Cremation Services for my sisters cremation on 7/26/2011 but we were unable to have her cremated until the coroners report was completed.\r
On 11/2 we called Missy and told her that her body was release. She said they would pick her up in El Centro on 11/3 or 11/4 but never did. They didnt call to say that they were not going to pick her up. They wouldnt return my calls. 11/8 Missy finally answered the phone and said there was snow on the mountain between San Diego and El Centro and they couldnt go. Her body was picked up a week later and not cremated for another week. No return calls. I called and got to Missy on Tuesday 11/15 and she said they were going to try to fit her in on Thursday 11/17. I told her that I would be in the area on Friday 11/18 and I would like to be able to pick her up. Missy said no way I could pick her up then unless I paid a $150.00 expediting charge to move her to the front of the line. We had to wait and pick her up on 11/23\r
After the 150 dollar slap in the face I checked back to past weather reports and road conditions in that area on those days and no roads were closed. \r
We paid for 6 death certificates and have not received them yet! Missy told us on 11/28 they had sent the documents to Imperial County Vital records Dept. but I called records on 11/29 and they had not received any request from them. I called Missy to ask what day they sent the documents. Missy would not take the call and never called back. On 12/1 I call their office and Missy answered she told me the papers were sent on 11/18 and if they havent received them yet they must be lost in the mail. They will stop payment on their check and start all over. Really?\r
The worst, extremely unprofessional, irresponsible company I have ever dealt with. DO NOT EVER TRUST THEM with your loved ones final arrangements. Ken Davidson also owns North County Cremation Services and Eden View Funeral Chapel in San Marcos, CA. Dont risk it at these places either.\r
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