I think the other reviewer is over-reacting. The computer service is but one small part of Staples. Even there my experience has been good. They fixed one computer I took to them that wouldn't boot up. Another computer I took in they said that they could fix it but it would cost quite a bit. So they diagnosed it and didn't charge me anything for that. Since it was a 5 year old computer anyway, I decided to get a new one.
Pros: They have everything, always lots of knowlegable help
Cons: None
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