This spa is great and I have had many different treatments there and have recommended Esspa to friends. My only complaint is the front desk person Karen, she is very pushy and quite rude. I have also seen her be quite terrible to the other younger girls at the front too or complain about other clients! how unprofessional. I wouldn't even comment, except I have seen this on multiple occasions. It is a shame that after a blissfull day having a treatment, on your way out of the door the receptionist is so nasty as you pay:(
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