See below how Salon Owner will turn business away for a $300 service, before taking time to answer my questions:
-----------------------------------------------
My pleasure.
Sorry I could not have been more help.
Best of luck.
Cheers,
David
David Witchell
David J. Witchell at 25 South
25 South State Street
Newtown, PA 18940
215-579-1200
1-877-DJWSPAA
-----Original Message-----
From: Meaghan
Sent: Friday, October 01, 2010 3:54 PM
To: David Witchell
Subject: Re: Keritan Treatment Inquiry
Yes, I understand it is more convenient when clients come in person to ask these questions. However, I'm looking to eliminate that step so I can get in and have this done. Should I come in and learn that your
services are not a fit, my time will have been wasted.
Thank you anyway for your time.
On 10/1/2010 3:38 PM, David Witchell wrote:
Meaghan,
I am not trying to be difficult however, as I told you earlier it would be impossible to tell you much without seeing you in person.
I am sorry for the inconvenience.
Please cone for a complimentary consultation.
Thank you.
David
David Witchell
David J. Witchell at 25 South
25 South State Street
Newtown, PA 18940
215-579-1200
1-877-DJWSPAA
-----Original Message-----
From: Meaghan
Sent: Thursday, September 30, 2010 3:22 PM
To: David Witchell
Subject: Re: Keritan Treatment Inquiry
Thanks for your prompt reply. I just called the salon and learned the 72-hr product offered at your Salon is the ""Marcia"". Unfortunately, I've already experienced this product. It was wonderful for the first
week, then ""ok"" for the following three weeks. After only one month of the service, my hair is just as frizzy and unruly as ever. Do you think it was the way in which it was administered (another Bucks County Salon which shall remain nameless)? Or, do some people just need a more concentrated keratin product? Am I correct in that the Marcia Keritan
does NOT contain formaldehyde? I understand an in-person consultation would be ideal, but I've already spent so much time and money that was wasted. At this point, I'm trying to rule out what won't work so I can
make arrangements that will actually be worth it. I'm sure you can understand. I do hope to hear from you. Thank you kindly.
On 9/30/2010 2:59 PM, David Witchell wrote:
Meaghan,
Please allow us to give you a consultation in person.
We have several options to choose from and we like to see your hair to recommend the appropriate product.
Please call to schedule an appointment.
Thank you.
David
David Witchell
-----Original Message-----
From: Meaghan
Thursday, September 30, 2010 10:46 AM
Subject: Keritan Treatment Inquiry
Hi there,
Do you offer the Kertian treatment, and if so, what brand/type are you using?
I've had the full service -- it lasted barely one month.
Please let me know of your offerings and the cost.
Thank you.
more