I have used Green Apple for about a year now, and I'm finally ready to give up. I really liked the idea of chemical-free drycleaning, but it's not worth the time and trouble that they consistently cause. They manage to pick up the cleaning at the scheduled time only about one of every three times, no matter how far ahead I schedule it or whether I use their website or call. They have failed to pick up my cleaning at least six times now, and every time it has taken several phone calls to get things straightened out. Particularly given reports in the NY Times and elsewhere that they aren't as natural as they claim to be, I'm ready to go back to the cleaners I used before--they may use traditional methods, but they're reliable.
Pros: nice website
Cons: unreliable pickup service, average quality
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