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good doctor, bad service - Review by citysearch c | Stonebrook Veterinary Clinic and Grooming

Stonebrook Veterinary Clinic and Grooming

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good doctor, bad service 8/19/2009

We were recommended to this clinic and we started off great. Recently though when our dog has had minor issues they have charged us for every penny they could. Early on our dog had an infection and we were given pills, they worked but 2 weeks later it was back. So we took him in, got the same pills for longer. Of course were were charged for both visits at full cost plus the price of all the medicine. Even when they wanted to see him for a follow up just to check his ears and see how he was doing, again charged for an office visit and doctor exam when all they did was swab an ear. The latest is they will not write us a perscription for heart worm pills that my dog needs. They want us to purchase through their pharmacy at a higher price and won't write or authorize a perscription. This is the last straw as they are withholding medication that my dog needs just because they want to make a few extra bucks. This makes me feel they don't care about us or our dog so we are going to a new vet. The doctor is competent but their service and pricing is sub par. Would recommend making sure you know what your getting charged before you go in for anything more
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