I have just arrived home with my pup, Walter, who has been shaved and shaped in a stupid, prissy little cut I specifically asked that he NOT get. The groomers mixed Walter up with another dog, realized it and didn't charge me. As if that settled the score. The last time I went to Lake Austin Animal Hosp I asked for Beverly as a groomer. She was great. This time I got somebody else, Rachel, I think. I didn't even recognize Walter when they brought him out. When I called back to complain more, the girl at the desk said, I don't know what else we can do for you ma'am, and hung up. DON""T GO HERE!!!!!!!! ( PS I only gave them a star because it is required. My preference would be minus 5)
Cons: Mixed up my dog with another
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