I have grown up at lake shore the school and the club. i know that the staff in the play area keeps an eye out for the behavior that everyone has ""reported"". it could have been your child to cause the biting or hitting. some children have caused then turned around and said that it was in fact not their fault. and i assure you children are punished by a time out if this happens. \r
the weight and workout room are cleaned at least 3 times a day. i have never heard of staff calling children anything rude. where ever you went is in fact not my club.
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