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Very Rude Staff - Do NOT Take Care of Their Customers - Review by citysearch c | US Kickboxing

US Kickboxing

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Very Rude Staff - Do NOT Take Care of Their Customers 9/3/2008

I went here for awhile and at first I was really excited. I joined the adult program and everyone was very friendly. After I had been there for a little while I had personal matters to attend to and I started getting harrassed with phone calls and them questioning me the next time I went to class. They always wanted to know where I was, and why I wasn't attending ""thier"" class. They only allow you to wear their specific clothing, anything else and they tell you to change or turn it inside out. I really feel that if I pay a company $150 a month to ""come whenever I please"" I should not be harrassed OR told what I can and cannot wear. On top of that, all of their equipment and clothing is very overpriced. You need to give them 60 day cancellation notice when leaving, and if you don't they just continue to charge your credit card on file and WATCH OUT YOUR MEMBERSHIP AUTO RENEWS without warning - the person that sold me on the program NEVER mentioned it. It's in the contract you sign but he talks to you so fast and so much about everything and rushed you to sign the contract(Salesman I know). Everything I was told when I signed the contract, he denied when I tried to cancel. This place is a great workout, but I felt very disrespected A LOT - like I was a child. $150 a month? definitely not worth it. Pros: Decent Workout Cons: Adults treated like children, Pressured to buy more, Equipment overpriced... more
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