I took a taxi from the 30th train station to my apt in NW. When we got to my place I told him I was paying with a credit card and swiped it and began entering a tip when the screen went blank. He told me I was too slow and he the machine was not working and wanted me to pay cash. When I told him that it was by law required for the machine to work and all I had was credit and it was either put the screen back on or there was nothing I could do he locked me in the cab. I am a young female and of course this frightened me. I began to call 911 for an officer to come out and resolve the issue. Once he heard me talking to the police he unlocked the door and let me out. I went to my building's security desk and asked them to call 911 as well. The driver came into my building ranting and raving like a maniac accusing me of stealing from him and insulting me. I continued to tell him that I had no problem paying him because my company orders taxis for me two- three times per week to go to the airport and train but he would have to turn the credit machine on. He kept saying it was a waste of his time to turn the machine back on adn that I had to pay him. As the story keeps on he ended up physically pushing myself and my mother. When I called dispatch they tried to talk to him and tell him that he has to turn the machine on and get it working but he ignored them. He wanted me to get back into the cab so he could drive me to an ATM(I dont think so!). Finally after I got cash from my building security he still refused to leave and then proceeded to pretend to be a philadelphia police officer. I am now in process of pressing charges against the driver and seeing what needs to be done legally if anything to the company. NO MATTER WHAT DO NOT USE THIS COMPANY...IF YOU READ I AM NOT THE ONLY ONE THIS HAS HAPPENED TO.
Pros: YOU GET ASSAULTED BY THE DRIVER
Cons: NOTHING IS DONE
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