I was a patron for 4 years, my hair was healthy & manageable - then one day my boyfriend said to me 'why do you keep going? you complain appts never start on time, prices are inconsistent & expensive and you always change the style of your hair when you get home because they just curl it up. Don't you know time is money too!!"" I would waste all day Saturday sitting in the salon or my evening without dinner and seeing my kids ( they would be in bed by the time i got home. Sometimes i would leave work early thinking i would get out earlier (sometimes that strategy did work) Its like I was in a relationship that was better than the last one but I still was not happy and scared to get out. I finally saw the light and quit going & found a better salon relationship ( just like life- just takes courage). Diadem is suppossed to be an upscale salon and they do use quality products, however For those of you that have never been to an upscale salon, you have nothing to compare it to. Believe me the way Diadem operates is not upscale. An upscale salon, takes your appt on time, $ services are consistent, serve beverages, consult/suggest and the staff does not talk about or laugh at customers. Sometime patrons come in and not sure of the style/cut they want;upscale salons offer videos w/your face to view different styles. Go figure, at this place they just laugh at you or 'curl it up'
Pros: lofty decor, music, hair maintainence
Cons: not cutting edge; time scheduling issues like the 'round the way' salon
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