My family and I dined at Prime at our hotel the Bellagio for my twin daughter's 21st birthday, we got our drinks form the bar and then sat at our table. Our waiter was upset that we got drinks from the bar and not with him, when he came over he did not even say welcome us, he said with a rude tone " I see you already have your drinks...can i get you any bottle or sparkling water? We said just ice water for now please, then then responded with his nose in the air "You mean tap!?" As if he was better then us. I'm sorry but I am not about to pay $15 for a bottle of Fiji water. The whole night he was VERY rude and did not even check back on us when the food was dropped off. The bus boy took care of us better then the server. During the meal we all wonder where our waiter was and that we had not seen him in 30 minutes (No Joke) We asked every server that went by to get him but he never came by. We flagged down the manager and he did not seem to care that we were all upset and that our night was basically ruin because of this obnoxious waiter. If your family comes in and spends a lot of money i would expect great service but this was not the case. Go to TAO at the Venetian!! Amazing food, great service and a friendly staff!!
Pros: Great seafood and chops
Cons: Rude staff and bad service
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