I was skeptical at first of this place, because I went to the address 190 Leroy St. and it was closed; Auto Village lost the lease to 160 Leroy St. However, I had set out to get my car cleaned up; it is an old '99 BMW car and rather dirty from all the grime on the road, so I dialed the number given on CitySearch.
Auto Village has moved to a temp location. They now offer a pickup and drop off service. From here on, it was a breeze. To get a pickup, call Charlie on cell no., (917) 412-4731. Charlie came to pick up the car at an arranged time. He is very knowledgeable and experienced in the auto business. When he was here to pick up the car, I walked through everything I would like done with the car on top of the usual cleaning, things like covering up scratches, oil change, brakes and even the lock on my trunk.
Upon return, I was amazed with the result. The car looks virtually new, nothing was left to ask of the job. Anti-rust was put on the scratches and covered up with touch up paint, the tire rims were polished and on the inside, everything was in order. The car looks just gorgeous. The engine was washed, with filters replaced, fluid levels were topped up. The trunk was vacuumed.
As for prices, it was about $100 steeper than most places but worth it. $268 for the detail and $40 for the scratch touchup. I had also an oil change for $100, using BMW synthetic oil. I did not do the brake change and lock change but Charlie had walked through the prices with me. He contacted the BMW dealership for parts, and truthfully told me the labor price, the part price, and why I should go for BMW parts. He also told me I could go for something cheaper but would not quite work as well. In the end, even though I chose not to go with the further servicing, he was very polite and professional about it.
From pickup to drop off of the car, I was put at ease, and the job was done. I am a very satisfied customer.
Pros: Very good customer service, excellent job
Cons: have to pay by cash
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