this place wasn't half as crowded when i joined 2 years ago. now it's overrun by northwestern students. i unfortunately can only work out after work in the early evening (the busiest time), and the students take up all the machines. it's unfair given i'm charged a monthly amount that's close to what they pay for an entire year. can't the students go in between their classes during the day?!?! the locker rooms/showers/bathrooms used to be cleaner here too. the place seems to have switched management since i've been there. the machines are better, but ive noticed they have gotten cheaper w/ a few amenities in the ladies' locker room (don't seem to restock personal care/vanity items as quickly either). i do love the high ceilings, sleek design, and the overall feel though. but the club used to be spotless and immaculate. and roomy. now it's just sufficiently clean, crowded after work,-- not good enough for what i pay. unlike some of the other comments here, i never had problem w/ the service. staff has always been very friendly. not snobbish at all.
more