I went to MODE because of the award for Best Facial 2007, but it was far from the best facial I've ever had. I arrived about 30 minutes in advance just to relax. The Receptionist was unattentive and didn't seem courteous at all. I requested tea but she simply forgot-- twice.\r
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The lady who did my facial was ok, but I couldn't ignore the thinness of the walls. It was no relaxing experience. I could hear every conversation in the salon (no 2nd door separated the back-rooms and the front desk. The only thing that separated us was a curtain). Also, since it is located near the streets, I could hear cars honking, motorcycles reving their engines, etc. The music was very hip-hop (not my thing when I'm trying to relax) and way too loud. \r
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As far as the actual facial experience went, I've had better elsewhere and wouldn't recommend it for the price I paid. She had several opportunities to go the extra mile (knot in my back, etc.) but did just enough to pass as ""okay."" Definitely not spectacular or ""The Best.""\r
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Again, the surrounding experience was enough to make me decide not to return. The location is at fault, and management should encourage their employees to freshen up on their Customer Service skills and attention to detail.
Cons: Parking, too Noisy for something that should be relaxing, The workers did not go an extra mile.....
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