The staff at the Ritz in SF are the best I've ever seen in the US. They are genuinely friendly and helpful, they have a great sense of humour, and they remember you by name even if you haven't been there for a year. The rooms are a great size, the beds are extremely comfortable, and the bathrooms are to die for. The Bulgari amenties smell like cheap perfume, but that's a minor problem. The hotel itself I consider to be a good value even at the price.
Pros: Staff, room, location
Cons: Spa
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