The Family Restaurant is a total ripoff. Mediocre, uninspired food, at hefty prices with horrible service. Nothing is included with your meal- they charge close to $9 for a small plate of romaine lettuce with a few stale croutons. The service is unprofessional, and the management is unresponsive. I went with my family on mother's day hoping for a pleasant meal. The waiter was rude and unprofessional. We asked for salads with dressing on the side, and they came drenched with dressing. When this was pointed out- he ignored us. We had to ask for the grated cheese, were never offered the sugar with our coffee, and when it finally came- all the sugar packets were soggy. The final straw came with the bill. We were a party of 4, and the waiter added his own 20% tip without saying anything. When I pointed this out to the manager, she told me the waiter always does this because he is hard of hearing. There was no effort to remedy this. The waiter heard the conversation, and became rude infront of the manager to me. I've never had such a negative restaurant experience. My best advice: stay as far away from this restaurant as possible.
Pros: I didn't get sick...yet
Cons: Greasy, expensive, unprofessinoal staff, boring menu
more