I must admit that the customer service at Charles' was quite friendly. Unfortunately the two sides I ordered from the take-out section were not at all impressive. The collards were not well seasoned and the macaroni had a brothy taste to them with no traces of seasoning to be found. It was so unforgettable that I doubt I will be giving them a second chance.
Pros: friendly staff, decent selection, casual dining
Cons: bland food, poor ambiance, over priced
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