I've been to Outback a number of times. I've always had above-average service with several different waitors/waitresses. It IS true that you can't make reservations, but most people do not take advantage of the CALL-AHEAD SEATING. Call them on the phone, tell them you're coming, and they'll tell you how long it'll take. Then you can just arive, wait 5 minutes, and you're seated.
The Prime Rib, while not up to house of prime rib standards, is still VERY good - go at around 7 or 8 to make sure they don't run out of it. And the Rockhampton Rib-Eye is available for those who like a lot of flavor in their steak. If you decide to get fish, chicken, or pasta, keep in mind that this is a steak house.
Pros: good steaks, good service, call ahead seating
Cons: busy, loud
more