This theater is so uptight! I mean UPTIGHT. I've felt more comfortable going through airport security. The staff behaves like androids with their canned lines. "Welcome to Loews" seems to be the only thing they are trained to say. They won't let you into even the lobby area of the theaters early so you can get through the incredibly slow concession line so that you can get a good seat. Plus they watch you like hawks and check everyone's tickets as they enter the individual theaters. I hate to fault the staff, they probably work hard but it just seems as if this theater is managed by discharged military customer service prisoners of war. Go to the AMC theater across the street, it is far superior in almost every way.
Cons: bad customer service
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